Shipping Policy — SeeBeyond Medicine
Last updated: September 29, 2026
About This Service
Order Processing
SeeBeyond Medicine processes supplement and skincare orders within 1 to 2 business days of payment confirmation. Orders placed on weekends or holidays are processed the next business day. You will receive an email confirmation with tracking information once your order ships.
Shipping Methods and Delivery Times
Standard Shipping
Standard shipping delivers within 3 to 7 business days within the United States, including Alaska, Hawaii, and US territories. International orders arrive within 4 to 22 business days. SeeBeyond Medicine ships via USPS, UPS, or FedEx depending on package weight and destination.
Temperature-Sensitive Products
Certain physician-formulated supplements and skincare products require temperature-controlled handling. SeeBeyond Medicine uses insulated packaging and cold packs for heat-sensitive items during warm-weather months at no additional charge.
Shipping Restrictions
SeeBeyond Medicine ships supplements and skincare products throughout the United States, including Washington, D.C., Alaska, Hawaii, US territories, and APO/FPO addresses. International shipping is available to Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Hong Kong, Ireland, Israel, Italy, Japan, Malaysia, the Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, the United Arab Emirates, and the United Kingdom. Certain products may have shipping restrictions based on state regulations.
Prescription items are fulfilled separately through licensed pharmacy partners and may have different delivery timelines and packaging requirements.
Shipping Rates
| Destination | Rate |
|---|---|
| Continental US (orders $100+) | FREE |
| Continental US (orders under $100) | $9.95 |
| Hawaii, Alaska & US Territories | $19.95 |
| International (the 27 countries listed under Shipping Restrictions) | $39.95 |
Payment for shipping will be collected with the purchase.
Delivery Timeframes
- Domestic transit: 3-7 business days
- International transit: 4-22 business days (varies by courier)
Delivery times are estimates and may vary depending on carrier and destination.
Order Tracking
You will receive a tracking number by email once your order ships. All orders are shipped with tracking information. For tracking questions, contact our support team.
Address Changes & P.O. Boxes
Delivery address changes are accepted before dispatch only. Once your order has been shipped, we cannot change the delivery address.
Shipments to P.O. Boxes and military addresses (APO/FPO) will be sent via USPS or applicable postal service.
Cancellations
Orders may be cancelled before dispatch. Once an order has been dispatched, our return policy applies.
Taxes & Duties
- Sales tax is already included in displayed prices where applicable
- International import duties are pre-paid — no additional fees upon arrival
Damaged or Lost Parcels
If your parcel arrives damaged or does not arrive, please contact us. Refunds or replacements will be processed after the courier completes its investigation.
Contact Information
SeeBeyond Medicine 2 Overhill Road, Suite 260 Scarsdale, NY 10583 Phone: (914) 722-9440 Email: info@seebeyondmedicine.com
For shipping questions, contact our support team during business hours.